We can help you learn how to properly use your technology and softwares or assist with minor issues during usage. We can do this at our shop, in your home or business, over the phone, or remotely. Rates for support and training are the same as the service rates listed below.
In-Shop, Phone or Remote Support: Hourly Rate: $60
On-site Support at your home or business: Hourly Rate: $75
On-site device repair – $75/hr (we charge in 30 minute increments)
Have a computer problem and don’t want to move your computer? Don’t disturb sensitive network connections and puzzle over which wire was plugged where – call us for fast and reliable on-site service. We can quickly diagnose and repair problems to get you back to business as seamlessly as possible.
*Travel fees may apply if your location is more than 10 miles from our Gettysburg location.
In-office device repair – $60/hr (we charge in 30 minute increments)
No appointment necessary! Bring your device to our Gettysburg location for timely diagnosis and repair.
We can do much more than just fix your computer… We sell computers, laptops, printers, software and much more! We also offer antivirus software, data backup plans, Microsoft Office products, hosted emails accounts, and more.
We would be happy to work with you to ensure that you are buying a quality product that meets your needs and fits your lifestyle. We can order just about any supplies or accessories you may need. Here is a small sampling of just some of the items we stock here everyday…
- printer ink and toner
- copy paper reams
- wireless mouse and keyboards
- replacement laptop power cords
- replacement hard drives
- external hard drives and thumb drives
- external DVD/CD drives
- misc cords and adapters
TTS Managed Care Antivirus (BitDefender)
This antivirus is maintained and monitored by the staff here at TTS. This means that we can resolve most questions and concerns without the hassle of calling a large company and waiting in line. This is billed out at $30 each year per computer.
TTS RandsomWare Protection
We also offer an optional new anti-virus add-on that includes protection from ransomware attacks. This is an additional $30 each year per computer.
TTS Hosted Email Solutions
This service is now available here starting $6.25 per month per email for your home or business. Call for more info.
TTS Backup Solutions – A backup solution that is monitored by the staff here at TTS. We will take the guess work out of your backup. Visit our Cloud Services page HERE to learn more.
Our tech team can design and implement a full service network for your business depending on your specific needs. Would you like certain employees to have access to certain files? Remote access to company servers and file transfer sites make business mobility easy and simple. We can configure entire network backups on a daily or weekly basis to ensure that you never lose an important file.
Total Tech Solutions offers several Web Hosting packages. Call us to find out more about what we can do to help your online presence.
Our creative team can design a custom website to increase traffic to your business. Monitor customer traffic to your website with site analytics. Ask us about setting up social media! Create a grassroots buzz and connect with your customers through Facebook, Twitter, and Foursquare.
Take advantage of the power and savings of VOIP telephone services.
Call us to design a phone system that fits your specific needs and budget.
What are the benefits of using a VoIP Telephone system?
Savings:
The benefit that is most appealing for migration to VoIP service from a traditional phone service is cost savings. The cost of your monthly package will vary depending on the features you choose and the amount of extensions your business needs. Switching to VoIP can greatly reduce your monthly phone bill, especially if your company places a substantial amount of long-distance calls. Calls are routed via your internet connection rather than traditional phone lines. This means it costs no more to connect an international call than a local one.
Features:
VoIP phone systems offer all the features of a traditional phone system such as call waiting, call forwarding, caller ID and voice mail, but also offers many additional features. Having the phone integrated with your internet connection allows your voice mail messages to be converted into email messages and sent to your inbox. You can also integrate video conferencing, call history and the ability to have calls routed to several different phones. These additional features will be particularly useful to your business.
Flexibility:
You can choose to have your VoIP service hosted with us for a monthly fee. We will provide system maintenance, troubleshooting and upgrades. You can also easily add more line extensions as your business grows.
Monitor your bottom line
Call us to design a custom video surveillance system for your business. Whether you are checking on employees or watching inventory, we can help you keep track of your business remotely from anywhere in the world.
We have two pricing categories for repair and maintenance.
In shop or Remote Access:
Hourly Rate: $60
Computer tune-up/spyware scan – $120
Computer reload – $140
The hourly rate is billed in 30 minute increments. No appointment necessary! Bring your device to our Gettysburg location for timely diagnosis and repair.
*The prices listed do not include state sales tax or the cost of parts .
On-site:
Hourly Rate: $75
The hourly rate is billed in 30 minute increments.
*If your location is outside a 10 mile radius of Total Tech Solutions LLC, a travel fee may apply.
Have a computer problem and don’t want to move your computer? Call us for fast and reliable on-site service. We can quickly diagnose and repair problems to get you back in business as seamlessly as possible.